- 1. Our commitment to privacy
- 2. The information we collect
- 3. The way we use information
- 4. Our commitment to data security
- 5. Our commitment to children’s privacy
- 6. How to access or correct your information
- 7. How to contact us
1) Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
All the information we collect and the way in which we use it is governed by the Data Protection Act 1998. This is governed by the Information Commissioners Office (ICO). We also comply with the General Data Protection Regulation (GDPR) governed by the European Union.
2) The Information We Collect
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
The Information We DO NOT Collect:
Credit/Debit Card Information
3) The Way We Use Information
Crafthouecoffee LTD uses the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive promotional collateral as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the newsletter sign-up form, or like us in Facebook.
We use non-identifying and aggregate information to better design our website and study website metrics.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
4) Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Crafthouecoffee LTD have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online in accordance with the Data Protection Act 1998 and the General Data Protection Regulation.
5) Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
6) How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
7) How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us. Phone 01903 366010 or use the email form on the contact page.
A company registered in England. Company registration number 09872505